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Surfshark Review

September 2022 Surfshark Review & Deals

Given the size of Surfshark at the moment, it cannot be considered a market leader – but given its wide range of features and fantastic capabilities, it won’t be long before crowds of potential VPN users sign up for this startup’s offering.

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Compatible with

  • Amazon
  • ESPN
  • Hulu
  • YouTube
  • BBC iPlayer
  • Netflix
  • Windows
  • Mac
  • Android

Recommended For

  • Large, wide Network
  • No Logs Policy
  • Customer Support

For a new VPN provider, Surfshark offers an incredibly attractive product to potential VPN users. It has a zero logging policy along with a large amount of servers in a large amount of countries that enables it to unblock geo restricted content for most of the internet. Additionally, its encryption techniques can match those of the most established VPN providers so that customers can make use of a whole host of security features that ensures their anonymity and safety online. Lastly, Surfshark unusually offers connections across an unlimited about of devices, which is a feature that is not often seen on the VPN market.

Things we like

Military grade encryption techniques

OpenVPN protocols

Supports P2P or torrenting

Round the clock customer service

No logs policy

Vast network

Things we didn't like

No free trial

Small server network

9.0
Usability

In the main, Surfshark is easy to use with a sleek and slick interface for customers to navigate from. Its ease of use makes it ideal for beginners who have little knowledge of VPNs and for small businesses without a large, if any, IT team.

It has a simple design with very little fuss. Some may not like the lack of options whereas others may enjoy the uncluttered menus that don’t have any unheard of tools that no one will ever use. Users can choose which server locations they want to connect to with the simple drop down menu and then the connect disconnect button. From there they are all set.

8.1
Speed

Surfshark’s connection speeds are lightning fast which is fantastic to see from this small start up. Better still is that these speeds were consistently high across all servers and server locations tested. While some of this will be down to the fact that Surfshark does not have a huge number of customers yet, the speeds achieved were still pretty impressive.

This is coupled with the fact that Surfshark is able to maintain these high speeds throughout the connection as well as able to ensure that the connection does not drop out. Both these characteristics work towards it being a very attractive offering especially given that the speeds it achieves enables users to be able to watch videos in HD or even play data usage intense online games.

Surfshark was able to access Netflix for the US as well as Hulu which is becoming increasingly rare.

When tested, Surfshark returned these speeds:

US

Ping: 113 ms

Download: 34.47 Mbps

Upload: 29.44 Mbps

Japan

Ping: 279 ms

Download: 47.79 Mbps

Upload: 8.01 Mbps

Australia

Ping: 339 ms

Download: 30.94 Mbps

Upload: 4.03 Mbps

8.3
Privacy

Surfshark is incredibly capable of providing a safe and secure environment to protect user identity and anonymity. The security methods employed make it hard for those that want to hack into a user’s system very difficult so that personal data remains safe.

One of the reasons for this is the use of OpenVPN and IKEv2 connection protocols. Additionally, the software uses AES 256 bit encryption ciphers that are the toughest for even the most notorious of hackers to break through. This means that even if you are using a public WiFi network, your data will still stay private.

Additionally, Surfshark has a ccompany-wide no logs policy so a user’s data is never recorded in terms of connection or usage. This means that not even the company itself keeps an eye on what its users are up to. This will remain the status quo as the company is domiciled in the British Virgin Islands where there are no data retention laws.

However, one negative for Surfshark’s VPN provision is that it does not have a kill switch feature which is incredibly helpful for if and when a VPN connection does drop. It means users are susceptible to prying eyes should their VPN disconnect without their knowledge and they continue their browsing or online session. Another slight drawback is the company’s use of static IP addresses meaning that each time a user connects to the same server they are given the same IP – the best VPN providers change the IP every time. That being said, Surfshark displayed no DNS, WebRTC and IPv6 leaks which is a huge comfort to users that primarily use a VPN for privacy reasons.

7.7
Features

The company currently has many high-speed servers spread across many different countries, which is pretty decent for a new VPN. Server locations are strategically chosen to allow effective connections all over the world. We’re talking coverage from Iceland to Australia and from the US to Japan.

In addition to this, Surfshark offers a lot of premium features which are provided by default for all of their subscribers. This includes CleanWeb feature which blocks ads, trackers, malware and even prevents from phishing attacks. Also, there is a Whitlister, which basically means split tunneling to choose apps which you don’t want to be routed via the VPN tunnel. This is extremely useful for banking apps which sometimes don’t work while VPN is on. You can also whitelist specific websites which can come handy for some users.

Better still is that Surfshark allows unlimited, simultaneous connections in addition to offering unlimited speed and bandwidth as well as server switching. This means it is fantastic for streaming content and users can pretty much guarantee a consistent and reliable connection. Also, its servers allow torrenting, so users can feel safe while P2P file sharing.

9.3
Pricing

Surfshark’s pricing plans are not only incredibly competitively priced in comparison to other VPN providers, they also offer their plans with all their features as standard. This means that users can gain access to their secure connections and quick connectivity regardless of whether they have signed up for two years or one month.

That being said, they have structured their subscription plans to entice users to sign up for the two year agreement, given that they offer it at such a huge discount. One month on the 2 year plan costs just $1.99 whereas just one month in total will cost $11.95. At $11.95, even when considering Surfshark’s attractive feature offering, it is overpriced. The one year plan compares fairly favorably to other VPN providers out there however.

Customers can pay in a variety of ways. In addition to the standard credit cards and PayPal, there is also the option to pay ia a number of cryptocurrencies and AliPay too.

7.2
Support

As with the best VPN providers, Surfshark offers customer support that is available 24 hours a day, 7 days a week. This support is available through both email support that uses a ticketing system, as well as a live chat feature that offers almost immediate help. They also have a FAQ web page though this covers just the essential points that customers may need. However, in addition, Surfshark have made several manuals that are available to download so users can manually configure their systems which is very useful for those that like to work across different platforms.

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